Responsible Gaming
Gaming Should Be Entertainment
Online pokies should only be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and to gamble only with money you can afford to lose.
Please remember that the house always has an edge, and outcomes are determined by random number generators. No strategy or system can guarantee wins.
Age Verification
Online pokies are only available to individuals who are 18 years of age or older in Australia. If you are under the legal gaming age in your jurisdiction, you must not participate in online gambling.
Operators have a legal responsibility to verify age and identity. Never provide false information or use another person's account.
Warning Signs of Problem Gambling
If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to try to recover lost money
- Gambling with increasing amounts to feel the same excitement
- Hiding gambling activity or lying about time and money spent
- Neglecting family, friends, work, or education due to gambling
- Borrowing money or going into debt to gamble
- Gambling to escape stress, anxiety, depression, or other problems
- Feeling anxious or irritable when trying to reduce or stop gambling
- Failed attempts to cut back or stop gambling
- Risking important relationships, job, or opportunities because of gambling
Self-Help Tools & Safer Gaming Features
Most reputable online gaming operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you're willing to lose in a given period
- Reality Checks: Enable reminders during gaming sessions to help you track time and money spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Cooling-Off Periods: Take a mandatory break before reactivating your account
- Time-Out Features: Set automatic session time limits
Use these tools proactively to maintain control over your gaming activity.
Support & Help Organizations
If you're struggling with gambling, help is available. The following organisations offer free, confidential support:
Australia
Gambling Help Online
www.gamblinghelponline.org.au
Free counselling service for people with gambling concerns. Phone: 1800 858 858
United Kingdom
GamCare
www.gamcare.org.uk
Confidential support and information about problem gambling.
GamStop
www.gamstop.co.uk
Free national self-exclusion scheme for online gambling.
Canada
Responsible Gambling Council
www.responsiblegambling.org
Resources and support for problem gambling across Canada.
United States
National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support services for problem gambling in Germany.
Get Help Today
If you believe you have a gambling problem, please reach out for help. There is no shame in seeking support, and recovery is possible with the right assistance.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit www.gamblinghelponline.org.au to speak with a trained counsellor.
Friends and family members concerned about someone's gambling are also welcome to contact these services for advice and support.